Privacy policy & Cookie Policy

According to the General Data Protection Regulation of the European Union (the EU GDPR), the ENplus^® managing organisation, EPC (a network of Bioenergy Europe), acts as data controller of all information they collect. EPC is committed to the highest data privacy standards and to protecting the personal data it collects and processes. To this end, EPC uses a secured cloud CRM technology to prevent data breaches and unlawful use. As a data controller, our responsibility notably implies that we provide you with the right to correct or remove any of your personal data.

> Should you wish to complete, rectify or remove any of the information that we hold about you or your organisation, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

> To know more about your data protection and privacy rights please consult the Belgian Commission for Protection of Privacy.

Personal data collected by ENplus^®

As a website visitor, you may provide us with personal data when using our website, interacting with us on social media or during events, when registering to our events, newsletters, webinars and other activities. The data we collect is gathered on our CRM. It includes your organisation name, title (or gender), job title, first name, family name, function, telephone number, mailing address, e-mail, social media account(s) as well as – where applicable, a classification of your interest in our activities and your organisation key business.

Some of this data is considered as personal data under the EU GDPR. In most instances, we collect personal data directly from the data subjects, but we may sometimes obtain personal data from third parties such as directories or EU institutions websites.

Use of personal data collected by ENplus^®

The information that you provide us with will be used for the purpose of contacting you, fulfilling your online requests or facilitating your access to members-only content and / or providing you with relevant and updated information about our organisation.

For events organisation: ENplus® processes identification details of individuals who register to participate to events and conferences it organises for the purpose of managing the registration, invoicing and participation to such events under the general terms and conditions that are expressly accepted by the individuals and or based on consent for certain personal data.

For websites security and content access: EPC processes identification data from individuals who register themselves on websites managed by EPC and give their express consent to receive newsletters or information from EPC. EPC also processes identification data from members or content subscribers to facilitate their personal access to the meeting documents of their working groups or subscribed content.

Data sharing and explicit consent, retention and right of consultation & modification

ENplus^® does not share or sell any personal data to third parties for any commercial purposes. Your personal data will not be shared with any other third parties unless we would be required to do so by law or to comply with a court order served upon us in connection with our website(s), social media, the implementation of the EU GDPR or to protect and defend our legal rights and interests and those of our members.

Your prior informed, explicit, consent for the use and processing of your personal data will be requested for registering to ENplus^® mass communication such as newsletters or event participation.

Your personal data will be kept if you are a designated person of your organisation in relation with ENplus^®, unless otherwise provided by law, for the time that is strictly necessary to achieve the purpose(s) for which they were collected.

> Should you wish to withdraw your prior informed consent or, complete, rectify or remove any of the information that we hold about you or your organisation, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Cookie policy

The ENplus^® website uses tracking techniques such as cookies for collecting technical information about your use for the purpose of improving and tailoring content and making the website more user-friendly. Cookies are stored on your computer and enable us to track your computer’s use of the website and, for registered users, to manage their access to specific content. We use cookies to provide anonymous statistics on how our website is used (mostly via web analytics by Google Analytics).

Our website, social media channels and electronic communication tools may also contain links to websites or social media channels of third parties. These links are provided for your information and convenience only. ENplus^® does not endorse, approve or take any responsibility for the websites or social media channels which we provide links to. We also do not endorse, approve or take any responsibility for their availability, performance, content or for the use of such websites or social media channels or any information contained therein.

Policy update and notification

ENplus^® may update this policy at any time by posting changes online. Any such changes will be notified to registered contacts and to website visitors to be read and accepted.

For more detailed information, please refer to ENplus^® Privacy Statement. 

Brussels, July 9, 2021