Marta Szukalska from Dankros on the importance of pellet quality for the producers

For our last interview before the summer break we decided to meet a certified pellet producer and learn about the value of certification and quality from their perspective. It is a pleasure to introduce to you Marta Szukalska who’s representing the Polish pellet producer Przedsiębiorstwo Produkcyjno - Handlowe DANKROS Sp. z o.o..

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How important is pellet quality for your clients?

For industries that utilize pellets as a fuel source, such as biomass energy plants or pellet stoves, high-quality pellets are crucial. The quality of the pellets can directly impact the efficiency of combustion, energy output, and overall performance of the equipment. Low-quality pellets may contain impurities, excessive moisture, or inconsistent composition, which can lead to issues like inefficient burning, increased emissions, and increased maintenance requirements. Therefore, clients in these industries typically prioritize pellet quality to ensure optimal performance, cost-effectiveness, and environmental sustainability.

In summary pellet quality is generally considered important for our clients across various industries, particularly those relying on pellets as a fuel source, animal feed. It directly affects the performance, efficiency, cost-effectiveness, environmental impact, making it a key consideration for clients in their decision-making processes.

For how long has Przedsiębiorstwo Produkcyjno - Handlowe DANKROS been an ENplus^® certified company? Why did you decide to provide this additional quality assurance for you clients and partners?

We started our journey with pellet production in 2017 and since then we are certified producers. We have come to the conclusion that if we produce biofuel it has to have the highest quality and this is why we decided to join the ENplus^® family. Main reasons behind it are:

1. Customer Satisfaction: Ensuring high-quality product leads to greater customer satisfaction. Satisfied customers are more likely to remain loyal, provide positive reviews and referrals, and continue doing business with us in the long term. Quality assurance measures help meet customer expectations and deliver value, fostering positive relationships.
2. Reputation and Brand Image: Consistently providing high-quality products builds a positive reputation and strengthens the brand image. Positive word-of-mouth, customer testimonials, and online reviews contribute to the company's credibility and attract new customers. Quality assurance demonstrates the company's commitment to excellence and its dedication to delivering reliable and superior offerings.
3. Competitive Advantage: In today's competitive market, quality can be a key differentiator. Providing additional quality assurance measures helps us stand out from our competitors. By consistently delivering superior products our company can win new clients, and maintain a strong market position.
4. Strong Partnerships: For our company working with partners or suppliers, ensuring quality is essential for maintaining strong partnerships. By providing additional quality assurance measures, we demonstrate our commitment to deliver reliable and consistent products, fostering trust and collaboration with our partners.

In your opinion, why should people consider switching to using pellets instead of other heating solutions?

There are several reasons why people should consider switching to using pellets as a heating solution:

1. Renewable and Sustainable: Pellets are typically made from biomass materials such as wood waste, agricultural residues, or dedicated energy crops. Unlike fossil fuels, which are finite resources, biomass is renewable and can be sustainably sourced. By using pellets, individuals can reduce their reliance on non-renewable energy sources and contribute to a more sustainable energy future.
2. Lower Carbon Emissions: Pellets have a lower carbon footprint compared to fossil fuels like coal. Switching to pellets can help individuals reduce their greenhouse gas emissions and mitigate climate change.
3. Cost Savings: In some regions, pellets can be a cost-effective heating solution. Additionally, the efficiency of modern pellet stoves or boilers can be high, resulting in effective heat production for the amount of pellets consumed.
4. Convenience and Automation: Pellet heating systems often feature automation and easy-to-use controls, allowing for convenient operation.

Source: DANKROS